![]() ![]() ![]() html registry entries (using the "match whole string only" flag to save time). In the registry editor, I first searched for the string that AlSwilling mentioned: FirefoxHTML and I found that in my registry it was listed as: FirefoxHTML-308046B0AF4A39CB I found that by setting the default web browser app to Chrome, that links from Outlook emails would open the links in Chrome but when I set the default web browser app to Firefox then none of the links worked.ĪlSwilling's suggestion (above) gave me the idea to look at the registry entries for both. I had the same issue where I could not open any Firefox links from within an Outlook 2016 email message after I had first completely uninstalled Firefox (via "Programs and Features" and deleting all Mozilla entries under "Program Files", "Program Files (x86)", "Program Data", "AppData/local/Mozilla", "AppData/LocalLow/Mozilla", "AppData/roaming/Mozilla") and then reinstalled the latest version (61.0.1 (64-bit)) of Firefox. Hyperlinks not working in Outlook? How to make links open again in Outlook 2016, 2013, 2010 and lower Outlook on Windows 10: Hyperlinks Don't Work ![]() Windows 10 Hyperlinks in emails not working. Hope this helps you and others who have the problem with Outlook on Windows 10. I fixed the problem by simply changing the one registry entry back to "htmlfile", as described above. Both may have been changed, and will need to be changed back.Ĭhanging that value back to "htmlfile" will usually fix the problem-but don't take my word for it.īelow are three links that describe the problem you are having and the solution to the problem. When a browser other than Edge or Internet Explorer, especially Firefox, is set as the default browser for html files, it may change the registry "HKEY_CLASSES_ROOT \.html" (Default) value from "htmlfile" to "FIREFOXhtml", or in the case of Google Chrome, to "CHROMEhtml".Ĭheck both the ".htm" AND the ".html" registry entries. If you are using Outlook installed on your computer (as opposed to an online "cloud" version), and the hyperlinks are not opening in Firefox, or are not opening at all, then it may be a registry problem. ![]()
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